“If
it’s never our fault, we can’t take responsibility for it. If we can’t take
responsibility for it, we’ll always be its victim.”
~Richard Bach
The work place can be a petri dish for stress. The other day I was given an assignment that would require me to have interaction with someone who is very abrassive.
“Do you have a moment? I have a few questions.” I previously attempted to connect
with her by phone and email, but she never returned my messages. It was time to
pay her a visit.
“Not really.” she answered with an edge,
“Well go ahead, what do you need?”
I focused on the task at hand and I
reminded myself not to take her tone personally. As I asked questions, her
answers were ambiguous and not very helpful. With each follow-up question, she raised her voice and was
clearly agitated.
Some years ago I was in this woman’s
cubicle and a similar thing occurred, only that time I didn’t say anything, I
just left feeling bad. Instead of following up with her, I found someone else
who had a good disposition and was happy to assist. For several years I didn’t
have to interface with her again, until recently.